Privacy Policy






Privacy Policy | XEROTECH LTD



Last updated: · Version 2.0

Privacy Policy

This Privacy Policy explains how XEROTECH LTD (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use any of our products and services, including CallGPT 6X, Xeroland, VisionXI, TechFinds Auto Publisher, and our websites at xerotech.io and callgpt.co.uk (collectively, the “Services”).

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable international data protection laws.

1. Data Controller

XEROTECH LTD

71-75 Shelton Street, Covent Garden

London, WC2H 9JQ, United Kingdom

Company Registration No: 14474495

ICO Registration No: ZC065188

Contact: privacy@xerotech.io

2. Information We Collect

2.1 Information You Provide

Data Type Examples Purpose
Account Information Name, email address, password (hashed) Create and manage your account
Payment Information Processed by Stripe — we do not store card details Process subscriptions and payments
Communication Content Chat messages, prompts, uploaded files Provide AI conversation and productivity services
Support Communications Emails, support tickets, feedback submissions Respond to your enquiries
User-Uploaded Media Videos, images, documents uploaded to our platforms Provide content processing, publishing and automation services

2.2 Information Collected Automatically

Data Type Examples Purpose
Usage Data Features used, session duration, message counts, video upload activity Improve services and enforce usage limits
Technical Data IP address, browser type, device information, operating system Security, troubleshooting, analytics
Cookies Session cookies, preference cookies Essential service functionality

2.3 AI-Generated Content

When you use CallGPT 6X, your prompts are processed by third-party AI providers (OpenAI, Anthropic, Google, xAI, DeepSeek, Moonshot) to generate responses. We implement automatic privacy protection that detects and replaces sensitive information (such as National Insurance numbers, payment card numbers, NHS numbers and phone numbers) in your browser before any message is transmitted. This filtering is patent pending.

2.4 Third-Party Platform Data

When you connect third-party accounts to our Services (such as TikTok or Google Drive), we access only the data necessary to provide the requested functionality. See Section 11 for product-specific details.

3. How We Use Your Information

Purpose Legal Basis (UK GDPR)
Provide and maintain our Services Contract performance (Art. 6(1)(b))
Process payments and subscriptions Contract performance (Art. 6(1)(b))
Send service-related communications Contract performance (Art. 6(1)(b))
Respond to support requests Contract performance (Art. 6(1)(b))
Publish content to third-party platforms on your behalf Contract performance (Art. 6(1)(b))
Prevent fraud and abuse Legitimate interests (Art. 6(1)(f))
Improve and develop our Services Legitimate interests (Art. 6(1)(f))
Comply with legal obligations Legal obligation (Art. 6(1)(c))
Send marketing communications (with consent) Consent (Art. 6(1)(a))

4. Data Sharing

4.1 Service Providers

Provider Purpose Location Safeguards
Vercel Inc. Website and application hosting United States Standard Contractual Clauses
MongoDB Inc. Database hosting Ireland (EU) EU Adequate
Stripe Inc. Payment processing United States EU-US Data Privacy Framework
OpenAI LLC AI processing (CallGPT) United States Standard Contractual Clauses
Anthropic PBC AI processing (CallGPT) United States Standard Contractual Clauses
Google LLC AI processing, Google Drive integration United States EU-US Data Privacy Framework
xAI Corp. AI processing (CallGPT) United States Standard Contractual Clauses
DeepSeek AI processing (CallGPT) China Standard Contractual Clauses
Moonshot AI (Kimi) AI processing (CallGPT) China Standard Contractual Clauses
ElevenLabs Inc. Text-to-speech processing United States Standard Contractual Clauses
TikTok (ByteDance) Video publishing (TechFinds Auto Publisher) United States / Singapore Standard Contractual Clauses
Resend Inc. Email delivery United States Standard Contractual Clauses

4.2 Other Disclosures

We may also disclose your data:

  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger (with prior notice)

We do not sell your personal data to third parties.

5. International Transfers

Some of our service providers are located outside the UK and European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs): Approved contractual terms that provide adequate protection
  • EU-US Data Privacy Framework: For US companies certified under this framework
  • Adequacy Decisions: For countries the UK has deemed to provide adequate protection

6. Data Retention

Data Type Retention Period
Account information Duration of account + 30 days after deletion
Chat messages and sessions (CallGPT) Duration of account + 30 days after deletion
Generated artifacts Duration of account + 30 days after deletion
OAuth tokens (TikTok, Google) Duration of active connection — deleted on disconnection
Video upload metadata 90 days after successful publication
Payment records 7 years (legal requirement)
Support communications 3 years
Server logs 90 days

After these periods, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights:

Right Description
Access Request a copy of your personal data
Rectification Request correction of inaccurate data
Erasure Request deletion of your data (“right to be forgotten”)
Restriction Request limitation of processing
Portability Receive your data in a portable format
Objection Object to processing based on legitimate interests
Withdraw Consent Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, contact us at privacy@xerotech.io. We will respond within one month.

7.1 Account Deletion

You can delete your account and all associated data at any time by emailing privacy@xerotech.io. For CallGPT 6X users, self-service deletion is available via Dashboard → Settings → Delete Account.

Upon deletion, we will:

  • Remove your account and profile information
  • Delete all stored content, sessions and artifacts
  • Revoke and delete all third-party OAuth tokens (TikTok, Google Drive)
  • Cancel any active subscriptions
  • Retain only data required by law (e.g. payment records for 7 years)

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption in transit (TLS 1.2+)
  • Encryption at rest (AES-256)
  • Secure password hashing
  • Access controls and authentication
  • Regular security assessments
  • Incident response procedures
  • Browser-side PII detection and filtering (CallGPT 6X — patent pending)

Our infrastructure providers maintain industry certifications including SOC 2 Type II and ISO 27001.

9. Children’s Privacy

Our products have different age requirements based on their intended audience:

Product Minimum Age Notes
CallGPT 6X 18 General-purpose AI platform — adult users only
TechFinds Auto Publisher 18 TikTok requires users to be 18+ for API access
Xeroland 13 (with parental/institutional consent) Educational platform deployed through schools — governed by institutional data agreements
VisionXI 13 (with parental consent) Visual AI assistant

We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under the applicable minimum age, please contact us immediately at privacy@xerotech.io.

10. Cookies

We use essential cookies to operate our Services and optional analytics cookies with your consent. Essential cookies enable core functionality such as authentication and session management. Analytics cookies help us understand how our Services are used so we can improve them. You can manage cookie preferences through your browser settings.

11. Product-Specific Data Practices

11.1 CallGPT 6X

CallGPT 6X routes your prompts to third-party AI providers to generate responses. Our browser-side privacy filter detects and replaces sensitive personal information (NI numbers, card details, NHS numbers, postcodes, phone numbers) with secure placeholders before any message leaves your device. We use API configurations that request data not be used for training where such options are available. We do not use your content to train our own AI models.

11.2 Xeroland

Xeroland is deployed through educational institutions under data processing agreements. Student data is processed in accordance with institutional policies and UK education data protection requirements. Schools act as the data controller for student data; XEROTECH acts as the data processor.

11.3 TechFinds Auto Publisher — TikTok Integration

This section applies specifically to users of the TechFinds Auto Publisher, which integrates with TikTok’s Content Posting API.

What data we access from TikTok

When you connect your TikTok account to TechFinds Auto Publisher, we request authorisation for the following scopes:

  • user.info.basic — Your TikTok display name, avatar and open ID, used to identify your connected account within our system
  • video.upload — Permission to upload video files to your TikTok account on your behalf
  • video.publish — Permission to publish uploaded videos to your TikTok profile or save them as drafts

We do not access your TikTok followers, following lists, liked videos, comments, direct messages, analytics or any other TikTok data beyond the scopes listed above.

How we handle your data

  • Video files: Videos are sourced from your connected Google Drive account, temporarily downloaded for processing, uploaded to TikTok via their Content Posting API, and then deleted from our systems. We do not retain copies of your video files after successful publication.
  • OAuth tokens: Your TikTok access token and refresh token are stored securely on our servers using AES-256 encryption. Access tokens expire every 24 hours and are refreshed automatically. Refresh tokens are valid for 365 days. All tokens are permanently deleted when you disconnect your TikTok account.
  • Upload metadata: We store a record of each upload (video title, upload timestamp, publication status) for 90 days to provide you with upload history and troubleshooting. This metadata does not include the video content itself.
  • Google Drive access: We access only the specific Google Drive folder(s) you designate for video uploads. We do not browse, index or access any other files in your Google Drive.

What we do not do

  • We do not access other TikTok users’ data through your account
  • We do not post content to your TikTok account without your explicit instruction or pre-configured automation rules
  • We do not sell, share or use your TikTok data for advertising, analytics or any purpose other than providing the publishing service
  • We do not use your videos or TikTok data to train AI models
  • We do not store your TikTok password — authentication is handled entirely through TikTok’s OAuth 2.0 flow

Disconnecting your TikTok account

You can disconnect your TikTok account at any time through the TechFinds Auto Publisher settings. Upon disconnection:

  • All stored OAuth tokens are permanently deleted
  • Any pending scheduled uploads are cancelled
  • Upload history metadata is deleted within 30 days
  • You can also revoke access from TikTok’s side via Settings → Security → Manage app permissions

11.4 Google Drive Integration

When you connect Google Drive to any of our Services, we access only the files and folders you explicitly authorise. We use Google’s OAuth 2.0 authentication and request the minimum scopes required. Files are accessed on demand, processed for the requested operation (such as video upload to TikTok), and not retained on our systems beyond the time necessary to complete the operation. You can revoke Google Drive access at any time through your Google Account settings at myaccount.google.com/permissions.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting a notice on our website
  • Sending an email to your registered address (where applicable)

The “Last updated” date at the top indicates when the policy was last revised.

13. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Website: ico.org.uk

Telephone: 0303 123 1113

14. Contact Us

For any questions about this Privacy Policy or our data practices:

Email: privacy@xerotech.io
Address: XEROTECH LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ