VisionXI Privacy Policy

Last Updated: September 1, 2025

1. Introduction

XEROTECH LTD (“we,” “us,” or “our”) operates the VisionXI mobile application (“App”). This Privacy Policy explains how we handle information when you use VisionXI. By using the App, you agree to this policy.

Company Information:
XEROTECH LTD
Company Number: 14474495
41 Luke Street, London, EC2A 4DP, United Kingdom
Email: support@xerotech.io

2. Information Collection

Information You Provide

• Account information (email, name) – optional
• Images you capture for processing
• Voice commands (if feature enabled)
• App preferences and settings

Automatically Collected Information

• Device type and operating system version
• App version and usage statistics
• Crash reports and performance data
• Language preferences

3. How We Use Information

We use collected information solely to:

• Provide visual assistance and image analysis
• Process text recognition (OCR)
• Generate audio descriptions
• Improve app performance and fix bugs
• Comply with legal requirements

4. Third-Party Services

VisionXI uses the following third-party services for core functionality:

Service	Purpose	Data Shared
Google Cloud Vision AI	Image analysis	Images (temporary processing only)
Firebase	App functionality	Analytics, crash reports
Google Gemini AI	Enhanced processing	Processed content (temporary)

These services process data according to their own privacy policies and applicable data protection laws.

5. Data Storage and Security

• Images: Processed in real-time, not stored
• Account data: Encrypted and stored securely
• Local data: Stored on your device only
• Transmission: All data encrypted using SSL/TLS

6. Data Sharing

We do NOT:

• Sell your personal information
• Share data for advertising purposes
• Store or share your images
• Use your data for purposes other than providing the service

We may share data only:

• With your explicit consent
• To comply with legal obligations
• To protect safety and rights

7. Your Rights and Controls

You can:

• Access your personal data
• Request data deletion
• Opt-out of analytics
• Control app permissions via device settings
• Disable location services
• Delete the app to remove all local data

8. Children’s Privacy

VisionXI is designed to be accessible to users of all ages with appropriate safeguards. Users under 13 require parental consent. We do not knowingly collect personal information from children under 13 without parental consent.

9. Data Retention

Data Type	Retention Period
Images	Not retained (processed in real-time only)
Account data	Until account deletion
Analytics data	26 months
Crash reports	90 days

10. Regional Privacy Rights

UK/European Users (UK GDPR)

You have the right to:

• Access your data
• Rectify inaccurate data
• Erase your data
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with the ICO

California Users (CCPA)

You have the right to:

• Know what personal information is collected
• Know if information is disclosed and to whom
• Say no to the sale of information (we don’t sell data)
• Access your information
• Equal service and price

11. Security Measures

We implement appropriate security measures including:

• End-to-end encryption for data transmission
• Regular security audits
• Access controls and authentication
• Incident response procedures

However, no system is completely secure. You use the App at your own risk.

12. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes through the App or via email if you have an account. Continued use after changes constitutes acceptance.

13. Compliance

VisionXI complies with:

• UK GDPR
• Data Protection Act 2018
• CCPA (for California users)
• App Store Guidelines
• Google Play Store Policies

This Privacy Policy is provided in English. In case of any conflicts between translated versions, the English version shall prevail.